These are the terms and conditions on which we supply TEFL/ TESOL courses.

Our courses combine digital course content and support and optional tutoring services to help you achieve the required standard of 80% to pass the course. If you satisfy all course requirements in the timescales available, you will receive a certificate showing that you have passed the course along with a transcript with your marks for every module completed.

You agree that electronic scans of your certificate will be sent to you within 7 working days and that your physical certificate will be sent to you within 7 working days.

You agree that TEFL/ TESOL certificates will be sent to you via normal registered mail and that this certificate will be free of charge, but that there will be an additional charge to send your certificate with express delivery if you choose to receive it that way. You furthermore agree to not hold us responsible for a delay in delivery due to unforeseen circumstances or delays by the delivery company.

You may only take our TEFL courses if you are proficient in the English language. You accept that you may pass or fail the TEFL course and that you will not be entitled to any refund if you fail the course. You furthermore acknowledge that once a course is purchased you are entitled to a full refund if requested within 14 days after purchasing the course content, if you have not started with the course as yet. However, if, the first module of the course has been started, no refund will be offered. If a refund is due, we will use the method you used for payment and will refund you within 14 days.

You furthermore accept that in order to pass the course you need to pass all assignments and tests and that you only receive 90 days to complete the course. In the event that you need more time to complete your course, you accept that there might be an additional charge of not more than 70% of your original payment.

You accept that the course you want to do may be hosted by us, but might be hosted on a different website, or by a different provider and that not all correspondence and information, including, but not limited to receipts, might come from different companies we are affiliated with. You furthermore agree that we, our partners, and associates may contact you in regards to your course via telephone or email if your order has been accepted. You furthermore agree that if we cannot accept your order for whatever reason, that we will refund you and that you will accept our decision to not accept your order.

You agree that we, our providers, hosts, partners or affiliates might, from time to time, make changes to our courses and update the course structure and content to reflect knowledge as deemed necessary for TEFL/ TESOL teachers according to our judgement and that our course content might be hosted and provided by third parties.

You agree to not hold us responsible in the event that technical issues with the course might occur from time to time, and we agree to deal with technical problems or make minor technical changes and that you agree to allow us to make changes to the course as requested by you or notified by us to you.

You agree that payment for courses must be made when you order them, and that if payment for a course is not made, we will suspend services to you and that we will not provide you with a certificate. You furthermore acknowledge that the prices for our courses will be the price as told to you over the phone, or set out on our website or told to you in email or social media exchanges.

You agree that we supply courses for domestic and private use, and that if you use our courses for commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of employment- or business opportunity.

You agree that we may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, sex and gender.
  • Contact Data includes billing address, delivery address, email address and telephone numbers.
  • Financial Data includes bank account and payment card details.
  • Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

You furthermore agree that we may collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. We may have to share your personal data with our overseas partners and the schools abroad and other third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.

You furthermore agree to receive marketing material from us or our partners and affiliates by email or text, if you have requested information from us or purchased services from us or if you provided us with your details when you registered for a promotion and, in each case, you have not opted out of receiving that marketing. You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

You agree that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

If you do not agree to Our Use of Your Information above, we cannot engage/do business with you or accept your booking.

You have the right to request access to your personal data, request correction of the personal data that we hold about you, request erasure of your personal data, and withdraw consent at any time where we are relying on consent to process your personal data.

Our website uses cookies and by accepting our terms and conditions and paying for our course you agree to the use of cookies as well as accept that our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

You agree that we may transfer our rights and obligations under these terms to another organisation.

You furthermore agree that any dispute between us will be handled internally if at all possible and if no solution to a problem has been found within 14 days, that the matter might be escalated to a court in the territory in which either party is residing. If a court finds a part of this contract illegal, the rest will continue in force. You furthermore agree that even if we delay in enforcing this contract, we can still enforce it later.